Install XML error

[sunon]

I downloaded the native version of zOOm, but it wont allow me to install, its giving the following error:



* Error! Could not find a Joomla! XML setup file in the package.

[guilleva]

Hi, please read our documentation section, specially the article about the requirements
http://joomla.vargas.co.cr/documentation/35-zoom-1-5

[sunon]

There is nothing wrong with my servers, I've always used Zoom Gallery - the only thing I bought this version is my one website requires more than 1 user to use the gallery, and the permissions don't work with free legacy version on your site.

This is an installation error when i download the file from your site. It cant find the xml file in the package.

[guilleva]

Hi, that error is commonly when the setting for max_upload_size in lower than 3Mb in the php.ini file. Please check if that value is set to 3MB or higher. If it is, or you cannot change the value for that property, then please try uploading the uncompressed package to a temporal folder in your server and install it from there.

[sunon]

Well it is definitely not an upload limit, my upload limit is 50mb.
Upon decompressing and installing ... i still keep getting the same error.

[guilleva]

Hi, can you see if you have any related error message in your php error log file?

[sunon]

no, its empty, but when i install from the uncomprssed directory, it gives this error


Warning: opendir(/home/www/cgjs/public_html/com_zoom) [function.opendir]: failed to open dir: Permission denied in /home/www/cgjs/public_html/libraries/joomla/filesystem/folder.php on line 392

Warning: readdir(): supplied argument is not a valid Directory resource in /home/www/cgjs/public_html/libraries/joomla/filesystem/folder.php on line 393

Warning: closedir(): supplied argument is not a valid Directory resource in /home/www/cgjs/public_html/libraries/joomla/filesystem/folder.php on line 417

/home/www/cgjs/public_html/com_zoom, is the location of the uncompressed directory.

[guilleva]

Hi, please check the permission for that folder (/home/www/cgjs/public_html/com_zoom)
Make sure that your web server can read and explore that folder.

[sunon]

i have - its 777, my whole site is 777

[guilleva]

Thats weird! For some reason Joomla cannot parse that folder! Can you try installing any other component/extension using that same method?